My role: Individual designer
Timeline: 24h (Mar 20 - Mar 21)
Type: Personal design exercise
Design scope: Web design
Tools: Balsamiq, Sketch, Principle, Pen/Paper
About this challenge
Due to the limited time for this design exercise and my upcoming travel plan, I was able to use agile development methods to iterate key features. The other challenge was the black box nature of the recruiting process which may be a difficulty of analyzing such problems. However, it is also possible to leverage this system to come up with a new design from a fresh perspective.
Design Challenge & Outcome
It is costly to hire a wrong person, and it is also expensive to have an empty seat in the company for weeks. However, communication between the recruiters and interviewers was on and off, and more importantly, some of the key information might be missing from this process. Therefore, it becomes obvious for me to come up with a design that can better accommodate the needs of recruiters and also interviewers alike.
Users can customize their view based on needs to focus on their urgent tasks.
Recruiting Smart Helper
The match score significantly reduces the time effort of finding ideal candidates quickly.
Stage Indicator (recruiter)
The number reflects how many candidates are currently at each stage to quickly view candidate status.
The interviewers can provide in-time feedback by either
According to the upfront user research, user needs mainly related to recruiters and interviewers.
To help me better think of the context, I mapped out the whole recruiting process and tried to empathize with both recruiters and interviewers.
Research output 1: recruiters and interviewers have different mindsets
From the user flow map, I also figured out that recruiters and interviewers have different mindsets towards the recruiting process.
Research output 2: Identify user groups (Assumptions)
The main user groups are company recruiters and interviewers. Based on my own experience and interview with convenient samples, I had some interesting findings after analyzing closely on the recruiting process.
Comprehending the problem space, I started ideating the possible solutions by focusing on the recruiting process.
Based off of the questions I raised in the flow, I started brainstorming and sketching possible solutions.
Based on the experience flows, I generated the main features and created the corresponding wireframes.
After testing the wireframes, I created low-fi design to enrich details of the features.
Next Steps on the Products
# Think of the business model
Even a good design may not survive the market. What could the business model of this product? How could we design a market entry strategy?
The hiring process is streamlined here. The reality is a much more complicated scenario. For future versions, the product could iterate to accommodate needs from a 50-people start-up to a thousand people enterprise.
# Embrace The Agile
Due to the limited time, I applied the agile method for the first time on my projects. Through iterations, I have found that I derailed much less than I frequently would because the agile developments would correct these errors.
# Poke At the Black Box
I felt I still know very little of the recruiting process. The lack of transparency is a barrier both to the company and to the outside world to understand, not to mention various companies, but I still happy that I poked at this black box.